Info
- title: 解å床ãé«ãã
- authors: ðšéŠ¬ç°éæ
- urls:
- tags.
- overview.
- ããžãã¹ã«ãããŠã解å床ã足ããªãããšããèšèã䜿ãããããã«ãªããŸããããã®è§£å床ãšããæŠå¿µããæ·±ããåºããæ§é ã®äžã€ã®è»žã§æŽçããŠãããããã§ã©ããã£ãŠè§£å床ãé«ããã°è¯ãã®ãã«ã€ããŠè§£èª¬ããŠããŸãã
Literature Notes
- ããžãã¹ã«ããã解å床ã足ããªããšã¯?
- èããäºå®èªèã ç²ã
- ãã顧客ã®è§£å床ãäœããšã¯.
- 顧客å(ãã«ãœã)ããŒãããããŠãã.
- 課é¡ãææ§ã«èªèããŠãã.
- äºæã詳ãããããªã.
- 解å床ã®é«ãç¶æ
- ããžãã¯ããªãŒã§è¡šçŸããã.
- äžã€ã®äºè±¡ã®åå /æ§é /æµããé©åã«èŠçŽ å解
- 1ã€ïŒã€ã«è©³ããèšããç¶æ .
- ããã ã£ããããã ãã~.
- ããããé¢ä¿ãªã®ã§ããã解決ããã°ãããã~.
- 3ã€ã«å解ã§ãã.
- æ·±ã
- åå ãèŠå ãæ·±ããŸã§æãäžããŠææ¡ããŠããã.
- ããžãã¯ããªãŒã®éå±€ãæ·±ã.
- åºã
- ã©ãã ãåºãåå ãèŠå ãææ¡ããŠããã.
- ç°ãªãã¢ãããŒããèŠç¹ãæ€èšãããŠããã.
- ããžãã¯ããªãŒã®æšªå¹ ãåºã.
- æ§é
- åå ãèŠå ã®æ§é , é¢ä¿æ§, çžå¯ŸçãªéèŠæ§ãææ¡.
- åãæ¹ã«æŽå¯ããã.
- æ·±ã
- ã ãããïŒé åã§è§£å床ãå¿
èŠ.
- 顧客
- 顧客ã®èª²é¡ãããã.
- èšç»
- åªå é äœãããã.
- æ¥ç
- ããªã¥ãŒãã§ãŒã³
- ã¹ããŒã¯ãã«ããŒ
- 顧客
- æ·±ãã®è§£å床ã®é«ãæ¹
- åºæ¬çã«ã¯æ·±ã ã足ããªã.
- çŸå Žã«ãã & ã€ã³ã¿ãã¥ãŒãçµå±äžçªãã.
- æèŠãããã®ã§ã¯ãªãäºå®ãææ¡ããŠæŽå¯ããã.
- Why Soãç¹°ãè¿ã.
- èšèãæŠå¿µãç¥ããšçŸå®ãäžæãåé¡ã§ãã. æ¬ãèªã.
- åºãã®è§£å床ã®é«ãæ¹.
- æ ¹æ°.
- ããæ¹æ³ã¯ãªã.
- æ§é ã®è§£å床ã®é«ãæ¹.
- MECE
- å æé¢ä¿
- æç³»å
- é¢ä¿æ§
- æŠå¿µ
- ã¹ããŒã¯ãã«ããŒ.
- å³ã«ãã
- åå åæ:ã³ãŒã¶ãªãã£åæ(causal analysis)
- ããžãã¯ããªãŒã ãšãµã€ã¯ãªãã¯ãªåé¡ã«å¯Ÿå¿ã§ããªã.
- ããªã¥ãŒãã§ãŒã³
- ã¹ããŒã¯ãã«ããŒããã
- å æã«ãŒãå³
- åå åæ:ã³ãŒã¶ãªãã£åæ(causal analysis)
- ã§ãçµå±æ±ºå®çãªæ¹æ³ã¯ãªãã®ã§è©Šè¡é¯èª€ãšæ ¹æ°.
- åæããã¢ã«ãªããªã.
- ææ決å®ãšè¡åã®ããã®ãã¿ãªã®ã§.
- ååã«è§£å床ãé«ããã¯
- æ確
- ç°¡æœ
- ãŠããŒã¯
- 解å床ã®é«äœã®ããŒã«ã§ç¢ºèª
- ãã³ãã¬ãŒã
- ã¹ã¿ãŒãã¢ããçéã«ã¯ãããããã.
- 競åãšã®è©³çŽ°ãªæ¯èŒè¡š.
- ãã³ãã¬ãŒã
åºæ¬çã«ã¯æ·±ãã足ããªã.
æ ¹æ°ããé 匵ã£ãŠçŸå Žã«åºãŠãããïŒ(Get out of the Building).